Plus $50 no-deposit bonus
Avantgarde Casino VIP Program: How Comp Points and Player Support Work
The Avantgarde Casino VIP Program centres on Comp Points earned through real-money play, with the programme available to all players. You also get an assigned account manager, 24/7 live chat and practical tools for managing your account.
Must-Try Pokies
Spin to Ride
nucleus
Mystery Shoot
kagaming
Skeleton Party
kagaming
DJ Tiger x1000
3oaks
Book of Darius
tomhornnative
Heart of Gems
7rings
VIP membership starts with Comp Points earned through play
The main VIP-related feature is the Comp Points programme. All players can earn Comp Points through real-money play, so you do not need to wait for a separate invitation before taking part. The useful thing is its simple starting point: register, use your own account and play with real funds.
Article contents
Comp Points are part of the overall player experience rather than a separate game. You can play across slots, table games, live dealer titles, video poker, crash games, scratch cards and other categories while building your account activity. The programme applies to all players, which makes it relevant whether you are just starting out or already play regularly.
Comp Points come from real-money play
Comp Points are earned through play with real money. Set a budget before you start and treat the points as an extra feature, not a reason to spend more than planned.
| Feature | How it works | Who can use it |
|---|---|---|
| Comp Points | Earned through real-money play | All players |
| Account manager | Assigned to the player and makes contact by email | Registered players |
| Personal account limits | Available for managing play | Available on request |
| Time away or closure | Can be requested through customer support | Registered players |
How to get started and build account activity
Getting started is fairly straightforward. Registration asks for your email address, a username, your full name and your date of birth. Your username must be 4-12 characters long and cannot contain spaces. The minimum age for registration is 25 years under the Terms and Conditions.
- Create your account
Enter your email address, choose a username of 4-12 characters with no spaces, then provide your full name and date of birth.
- Keep the account personal
Only the registered player may use the account. Avantgarde Casino permits one account per household, so avoid creating additional accounts for the same household.
- Use a payment method in your own name
Any card, wallet or other payment method used for your account must be registered in your own name.
- Play with real funds
Real-money play is what earns Comp Points. You can choose from the casino’s available game categories and use practice mode when you want to try a title without wagering real money.
- Use support when you need account help
Live chat is available 24/7 in English. Email support and telephone support for France, Spain and international USA callers are also available.
Your account manager is another point of contact. The manager is assigned to the player and contacts them by email, giving you a direct channel for account-related communication. Keep your registered email address accessible so these messages do not get missed.
Account support adds a more personal side to VIP play
VIP treatment is not only about points. Avantgarde Casino assigns an account manager to players, with contact made by email. Live chat then gives you an immediate support option, operating around the clock in English. That combination can be useful when you want help with an account question rather than a general game query.
Customer support can also help with personal account controls. Personal account limits are available, while time-away periods and permanent account closure can be requested through support. These tools are worth setting up before play becomes part of your regular routine.
The account itself is not transferable. Only the registered player can use it, and the one-account-per-household rule applies. These details matter for VIP players because account history and Comp Points should remain connected to one personal account.
The game range gives you plenty of ways to play
The casino has 978 games, including 82 exclusive titles and 15 live dealer games. That gives you several ways to play while earning Comp Points through real-money activity. The categories cover slots, roulette, blackjack, video poker, bingo, baccarat, jackpot games, live games, keno, scratch cards and crash games.
| Category | Examples |
|---|---|
| Live dealer | Live baccarat, live blackjack, live poker and live roulette |
| Table games | Baccarat, blackjack, American roulette and European roulette |
| Video poker | Jacks or Better, Deuces Wild, Joker Poker and Aces and Faces |
| Other categories | Slots, crash games, keno, scratch cards, bingo and jackpot games |
Games come from providers including Rival, BetSoft, Spinomenal, Tom Horn Gaming, Saucify, Vivo Gaming, SmartSoft Gaming and others. A practice or demo mode is available, so you can get familiar with a game before deciding whether to play it for real. Demo play is useful for learning the controls, but real-money play is the activity connected with Comp Points.
The platform is optimised for desktop, Android, iPhone and iPad devices. Games are available for download to your device, giving you another way to access the catalogue when you are away from a desktop computer.
Active players can also find raffles and competition invitations
Comp Points are not the only account extras available to active players. Avantgarde Casino offers one weekly raffle ticket for active players, and there can also be personalised email invitations to competitions. These are separate promotional features, so the details may depend on the invitation or promotion involved.
There is also a refer-a-friend promotion, with a bonus awarded when the referred friend makes a deposit. If you receive a personalised invitation or take part in a referral promotion, check the terms shown for that offer before acting. Keep your expectations practical: the confirmed VIP feature is earning Comp Points through play, while these extras are additional ways to take part.
Keep promotional activity separate from your budget
A raffle ticket or competition invitation can be a nice extra, but it should not change the amount you planned to spend. Decide your limit first, then treat any promotion as entertainment around that plan.
Withdrawal rules still matter when you play regularly
VIP features do not remove the standard account and withdrawal rules. The minimum withdrawal is $50, and the maximum withdrawal is $10,000 per month. Withdrawals are processed once per business day, so the final arrival time also depends on the payment method and any required verification.
| Item | Term |
|---|---|
| Minimum withdrawal | $50 |
| Monthly maximum | $10,000 |
| PayPal | Within 24 hours |
| Bank transfer | 2-3 working days |
| Card | 1 working day |
| Bitcoin | 5-8 days |
KYC verification is required before a withdrawal can be approved. The process can take up to 18 business days. You may need to provide the front and back of a government-issued ID or passport, a recent utility bill showing your name and address, copies of any credit or debit cards used for deposits with the middle digits obscured, and a signed Card Authorisation Form.
Prize money must be wagered at least once before a withdrawal can be processed. Deposits of €249 or less also have a maximum withdrawal limit of 10× the deposit amount. Bank wire and cheque payments may incur a fee, so factor that into your payment choice.
Ready to build your account activity?
Register, keep your payment details in your own name and play within a set budget while earning Comp Points through real-money play.
A simple routine helps you use the VIP features sensibly
The easiest way to make the programme work for you is to keep your account organised. Use one personal account, keep your contact details current and save the documents you may need for KYC. That removes avoidable delays if you later request a withdrawal.
- Choose AUD as your account currency if that suits your play. AUD is supported, with 1 AUD equal to 1 Credit.
- Remember that the available deposit methods include Visa, Mastercard, web wallets, vouchers and Bitcoin.
- Check your planned spend before real-money play begins.
- Use practice mode when you want to learn a game without wagering real money.
- Keep an eye on the $50 minimum withdrawal and $10,000 monthly maximum.
- Allow time for KYC and payment processing before expecting funds to arrive.
- Contact live chat if you need help with account limits, time away or account closure.
There is a 3% processing fee on all deposits, and the minimum deposit is 5 EUR or 10 EUR depending on the payment method. Payment-method terms can vary, so the cashier is the sensible place to confirm the current option before making a deposit.
Use your account on your terms
Comp Points are available to all players, and account limits or time away can be arranged through customer support whenever you need them.
VIP Program: your questions
How do I earn Comp Points at Avantgarde Casino?
Comp Points are earned through real-money play. The Comp Points programme is available to all players.
Do I need a separate VIP invitation to take part?
The Comp Points programme is available to all players. Registration, a personal account and real-money play are the starting requirements.
How does the assigned account manager contact me?
The account manager contacts the player by email. Keep the email address registered to your account accessible for account communication.
Can I set personal limits on my account?
Yes. Personal account limits are available, and you can request them through customer support. Time-away periods and permanent account closure can also be requested.
What documents are needed before a withdrawal is approved?
KYC requires a copy of your ID or passport, a recent utility bill showing your name and address, copies of cards used for deposits with the middle digits obscured, and a signed Card Authorisation Form.
What is the minimum withdrawal?
The minimum withdrawal is $50. The monthly maximum withdrawal is $10,000.
How long do different withdrawals take?
PayPal withdrawals are within 24 hours, card payouts take 1 working day, bank transfers take 2-3 working days and Bitcoin payouts take 5-8 days. KYC can take up to 18 business days before approval.
Can I use my account on a mobile device?
Yes. The platform is optimised for desktop, Android, iPhone and iPad devices, with games available for download to your device.
