Plus $50 no-deposit bonus
Privacy Policy
This Privacy Policy explains how Avantgarde Casino collects, uses, stores and protects information when players visit the website, create an account, use casino services or contact support. It also explains the choices available to players in relation to their personal information. This policy is written for players in Australia and applies to information handled through the website and related online services.
Fresh Picks
Tyrant's Fall
slotmill
Piggy Bank Chase Hold and Win
flatdog
Feng Fu
tomhornnative
Aztec Bonanza
pragmaticplay
SIzzling Bells
voltent
Cashin’ Reels
platipus
Information we may collect
To provide a safe and functional gambling service, Avantgarde Casino may collect information directly from players, automatically from devices and browsers, or from service providers involved in account, payment and verification processes. The information collected depends on how the website is used and the services requested.
Article contents
Account and contact details
When a player registers or updates an account, the site may handle details such as a name, date of birth, residential information, contact details, username, account credentials and account preferences. It may also record communications with support, requests made through the website, responsible gambling settings and information needed to manage the player relationship.
Verification information
The site may request identity, age and address information, including copies of verification documents where required. Additional information may be requested to confirm account ownership, meet verification requirements, protect the service from misuse and carry out anti-fraud or security checks. Players should only provide information that is requested through the appropriate account or support process.
Payment and transaction records
Information relating to deposits, withdrawals, wagers, account balances, refunds and other transactions may be recorded. Payment details may be handled by payment service providers, and the site may receive information needed to confirm a transaction without necessarily receiving or storing all payment credentials. Transaction records help with account administration, customer support, fraud prevention, financial controls and legal obligations.
Device, usage and cookie data
When a player uses the website, technical information may be collected, such as an IP address, browser type, operating system, device identifiers, language settings, approximate location, pages visited, session information and security events. The site may also use cookies and similar technologies to remember preferences, keep sessions secure, understand website use and support relevant communications.
How information is used
Personal information is used for purposes connected with operating the website and providing casino services. The main purposes may include the following:
- Creating, maintaining and administering player accounts.
- Confirming a player's identity, age, account ownership and eligibility to use relevant services.
- Processing deposits, withdrawals, wagers, refunds and other account transactions.
- Providing customer support, responding to enquiries and resolving complaints or technical issues.
- Monitoring activity to identify suspicious behaviour, fraud, account takeover, payment abuse and other security risks.
- Meeting applicable legal, regulatory, tax, financial and record-keeping obligations without describing those requirements as applying to every player or every situation.
- Maintaining, testing and improving the website, its features, security controls and user experience.
- Sending service messages about accounts, transactions, security, changes to services or this policy.
- Sending marketing communications where permitted and where the player has not opted out or withdrawn consent.
- Supporting responsible gambling features, account controls and safer-play processes where relevant.
Information may be combined when this is reasonably necessary for these purposes. For example, account, transaction and device information may be reviewed together to protect an account or investigate unusual activity. The site aims to use information in a way that is relevant to the purpose for which it was collected and to avoid collecting more information than is reasonably needed for that purpose.
When information may be shared
Personal information may be shared with service providers that help operate the website, process payments, complete identity or security checks, provide technology, host data, deliver communications, offer customer support or assist with fraud prevention. These providers should receive information needed for their assigned function and may be subject to confidentiality and security requirements.
Information may also be disclosed where this is reasonably necessary to protect players, the website or other people; investigate suspected fraud or unlawful activity; enforce account terms; respond to a valid legal request; or meet an obligation to keep records. If information is transferred or accessed outside Australia, reasonable steps may be taken to manage that handling in accordance with applicable privacy requirements. The specific location of a service provider may depend on the service being used.
Cookies, security and data retention
Cookies
Cookies are small text files or similar technologies stored on a device when a website is used. Some are needed for core functions, including account sign-in, session management, security and transaction processes. Other cookies may help remember settings, measure website performance, understand how features are used or support marketing activity.
Players can manage, block or delete cookies through their browser settings. Disabling some cookies may affect the availability, security or performance of parts of the website. Browser settings can also provide information about cookies before they are stored. Cookie choices may need to be repeated if a player uses a different browser or device.
Security
Reasonable technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication procedures, monitoring, secure connections, staff guidance and restrictions on who can view information. No online service can guarantee that information will always be completely secure, so players should use a unique password, keep login details confidential and contact support if they suspect unusual account activity.
How long information is kept
Information is generally kept only for as long as it is needed for the purposes described in this policy, to resolve disputes, protect the service, enforce account terms or meet legal and operational requirements. Some account, identity, payment and transaction records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise handled in accordance with applicable record-management practices.
Your privacy choices and rights
Players may have rights and choices concerning the personal information held about them. These may include asking for access to information, requesting correction of information that is inaccurate or incomplete, asking for deletion where retention is not required, and withdrawing consent to marketing communications. A request may be subject to reasonable identity checks so that information is not disclosed or changed for the wrong person.
How to make a privacy request
For access, correction, deletion or other data requests, players can contact support@avantgarde-casino.best. The same address can be used to withdraw consent to marketing. A request should explain what is being asked for and include enough information to help locate the relevant account. Players do not need to provide unnecessary sensitive information in an initial message.
Withdrawing marketing consent will not usually affect service messages that are necessary for account security, transactions, support, responsible gambling information or changes to the service. Marketing preferences may take a reasonable period to update, and a player may continue to receive a message that was already scheduled before the preference changed.
If a player asks for deletion, the request may not be completed where information must be retained for a period required by law, needed to investigate security or fraud concerns, required to complete a transaction, or necessary to establish or defend a legal claim. Where deletion is not possible, the request can be explained in general terms and the information may be restricted where appropriate.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The updated version will be made available on the website, with the revision date or other notice where appropriate. Players should review this page occasionally, especially before continuing to use the services after a significant update.
